The window
You can ask to return a garment for 7 days after it is delivered. The window is counted from the day the courier marks the parcel delivered, not from the day you ordered.
The order itself shows how many days are left. Once the window closes the return option is withdrawn and the order says why.
Asking for a return
Open the order under Account → Orders and choose Return items. Pick the garments and quantities, give a reason, and say where the refund should go.
Orders placed as a guest are reached the same way: sign in with the mobile number or email you used at checkout. The code attaches the order to you. There is no password and nothing to set up.
After you ask
The store approves or refuses the request, and a refusal always comes with its reason. An approved return is collected from the delivery address, checked when it arrives, and then refunded.
Every step is shown on the return under Account → Returns, with the date it happened.
Refunds
A prepaid order is refunded to the card, UPI ID or bank account it was paid from. Bank credit usually takes three to five working days after the refund is sent.
A cash-on-delivery order has no payment to reverse, so the refund is paid out by hand to a UPI ID or bank account you name in the return request.
Cancelling instead
Until an order ships you do not need a return at all. Cancel it from the order page; anything already paid is refunded and the stock goes back on the shelf.